Lost all of my updated progress
under review
Jack Meigel
I spent about 45 minutes working on my resume and tailporing all of the information in my job experienc. When i switched on and off the visibility of my skills section, all of that information i put in for experience reverted back to the stuff. on the original copy I uploaded. All gone instantly. There must be a way for you guys to restore the version from after i made all the changes but before i switched off the skills section and lost it all.
Puneet Kohli
Is anyone actually still facing this issue? Any videos / leads would be useful as we are unable to reproduce it.
(Have recovered Jack's data)
Harsh Shukla
Puneet Kohli as of now, I've not faced this issue again
D
DKP
Puneet Kohli yes I have. Like previous user suggested when toggling skills it reverts. I’ve resorted to the option of saving drafts every time I update a sections - so ridiculous!
Puneet Kohli
DKP Can we get on a call for you to showcase the issue? Or you can send a video here that would be helpful as well
D
DKP
Puneet Kohlii don’t typically record my editing. It happened just like the other user mentioned below
Puneet Kohli
DKP I understand, the Q was whether it happened in the last < 24 hours or so? Happy to hop on a call to understand, I’ll email you for timing
Puneet Kohli
Merged in a post:
all work is lost after some time, how much time I've given to add bullet points but all work is lost now
Harsh Shukla
Puneet Kohli
under review
Puneet Kohli
Jack Meigel Apologies you've had this experience. We have made a fix for this issue. Let me circle back with my team to see what we can back up. I will followup via email.
Jack Meigel
Puneet Kohli Great, Thank you Puneet. Please contact me as soon as possible, I'm sure you understand the urgency given the nature why im using the application itself.
Jack Meigel
Looking for an update on this ticket
D
DKP
You need to URGENTLY fix this. It keeps happening! Again, product is not ready!!!!
Jack Meigel
Error occurred around 1:56pm EST if i had to guess
Jack Meigel
Im sure there is a version still saved that has all of my contained changes. Please help me get this back.
D
DKP
This happened again today. 1 hour of resume prepping & then it hangs & doesnt save the work. This product really isnt up to scratch.
Puneet Kohli
Harsh Shukla and DKP we are analyzing this issue and looking into it, please let us know if you can share any information of how and when information is lost?
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